Purchase Policy

Purchase of Paid Plans

PAYMASTER TECHNOLOGIES ELEKTRONIK PAZARLAMA DIS TICARET LIMITED SIRKETI ("Whotam", "we", the "Service") offers certain extended Services that can be purchased as a monthly or annual subscription (a "Subscription"). Descriptions of the options associated with each of our subscriptions are available in the "Plans" section of the website https://whotam.com. When you purchase a Subscription (each purchase a "Transaction"), we may ask you to provide additional information relating to the Transaction, such as your bank card number, its expiration date and your email address for invoicing and delivery ("Payment Information"). By providing Payment Information, you represent and warrant that you are legally entitled to use all payment methods. The amount payable will be shown before you place your order. If you make a Transaction through the app, you consent to your Payment Information being provided to a third party to complete the Transaction, and you agree: (a) to pay the applicable fees and taxes; (b) that Whotam may charge your bank card or third-party account used to process payments, including your account with the app store or platform (for example, Apple App Store or Google Play) where the app is available (each an "App Provider"), for verification, pre-authorization and payment purposes; and (c) to bear any additional charges that your App Provider, bank or other financial services provider may impose, as well as any taxes or fees that may apply to your order. Your order will not be fulfilled until it has been accepted and confirmed by Whotam. All payments are non-refundable and non-transferable, except as expressly provided in these Terms.

If you have any doubts or objections regarding pricing, you agree to contact us and not to cancel or reject bank card processing charges or third-party payments unless you have resolved the matter directly with Whotam.

Whotam reserves the right not to process or to cancel your order in certain circumstances, for example if your bank card is declined, if we suspect the order is fraudulent, or in other circumstances at Whotam's discretion. The Service also reserves the right, at its discretion, to verify your identity. Additional information may be required to confirm your identity before the transaction is completed (such information is included in the definition of Payment Information). Whotam will not charge you or reimburse costs for orders that were not processed or were cancelled.

Subscriptions renew automatically until you cancel. How to cancel a subscription

The following are payable: (i) one-time purchases (for example, an annual Subscription) when the order is placed; and (ii) monthly or annual subscriptions at the start of the subscription term. Each such subscription automatically renews for an additional period equal in length to the expiring subscription term until you cancel the Subscription, using the Payment Information you provided. You must cancel a monthly or annual subscription before it automatically renews to avoid being billed for the next period. You can cancel subscription renewal in the app Settings at any time.

If you purchase a subscription through an App Provider, you can cancel renewal through that provider at any time. You will not receive a refund of fees already paid for the current period, but you will continue to receive the paid Services until the end of the current subscription period.

Changes to Subscriptions

Whotam reserves the right to change its Subscription pricing at any time, and Whotam will notify you in advance before such changes take effect. Pricing changes will not apply retroactively and will apply only to subscription renewals after you have been notified of the changed pricing. If you do not agree to the changes to our pricing, you may decline to renew your subscription in accordance with our current Terms of Service.

Future Functionality

You agree that your purchases are not contingent on any future features or on any advertising or communications relating to future features and capabilities.

Payment Methods and Renewal

Subscription payment is made by one of the following methods available to the user in the app interface or on the website: through app stores (App Providers, including Apple App Store and Google Play) or on a payment page opened in the app interface or on the website and provided by Whotam or a payment service engaged by it.

The provisions of this Policy on automatic subscription renewal, on how to cancel it and on pricing changes upon renewal apply to subscriptions purchased through App Providers.

Payment made on the payment page is a one-time payment. No automatic subscription renewal or subsequent charges are made without the user's separate express consent. The user's Payment Information is not stored for subsequent charges. Access to the paid Services is granted for the paid period and ends automatically when it expires. To extend access, the user makes a new payment on their own.

When paying on the website, access to the paid Services is granted to the account whose identifier the user specified at payment. The user is solely responsible for the accuracy of the data they provide.

Refunds

If a subscription was purchased through an App Provider, refunds are made exclusively by that App Provider in accordance with its own rules. Whotam has no technical ability to refund such a payment itself. To obtain a refund, you must contact the App Provider directly.

If payment was made on the payment page, the procedure and conditions for refunds, the deadline and form for submitting a refund request, and the procedure for resolving payment disputes are set out in section 10 of the User Agreement posted at https://whotam.com/foruposts/license-agreement.

Relationship Between Documents

This Policy is an integral part of the User Agreement. In the event of any conflict between this Policy and section 10 of the User Agreement, the provisions of the User Agreement prevail.